General

1. 1. The Website www.livelle.com ("the Website") is owned by Livelle Cosmetics Ltd., Company Number 516691508 ("the Company") and is operated by it.

   2. The use of the Website, including the receipt of information and services through the Website, is subject to the terms of use detailed below ("Terms of Use") and the Privacy Policy published on the Website. Browsing the Website and using any of its services will be considered as consent to these terms, and as a declaration of legal competence to make commitments under these terms. You must read the Terms of Use carefully.

   3. The chapter heading are for the convenience of the user and navigation, and will not be used for the interpretation of the Terms of Use.

   4. The Company reserves the right to change the Terms of Use at its sole discretion, without prior notice. The user will have no claims, or demands against the Company, and the Company will not be liable for any damage caused to the user in connection with such changes.

   5. The use of the Website is for lawful purposes only and is permitted for users who are legally competent or for corporations. Therefore, if the user is under the age 18, they must read these terms carefully and thoroughly together with their parents (or another legal guardian). If the user (or their parents) do not agree to the Website's Terms of Use, in whole or in part, the user is not permitted to use the Website for any purpose.

   6. In the Terms of Use, each of the following terms will have the meaning appearing alongside it:

      6.1. "Information" – Any information displayed on the Website, including medical information, textual information, content, updates, articles, documentation, plans, drawings, details, facts, materials, documents, procedures, sketches, software, captions, signs, symbols and icons,  characters, files, texts, visual information (including images and videos), addresses, computer codes, and files.

      6.2. "User" – Any person who enters or browses the Website, whether the use is constant or occasional, whether they are a subscriber or not.

   7. For any questions and/or clarifications and/or inquiry, you can contact the Company's customer service directly, from Sunday to Thursday, between 10:00 AM to 5:00 PM via email at info@livelle.com.

It is hereby clarified that changes may occur in the contact details mentioned above and in the availability times of the operator at its sole discretion, without prior notice, and the user shall have no claims against it due to this.

The Website and Services

1. 1. The Company reserves the right to cease operating the Website at any time, whether for a limited period or permanently, all at its sole discretion and without prior notice. In this regard, the Company has the right to restrict or block access to information available on the Website and/or the services provided through it (all or part of them) from a user, either temporarily or permanently, if the user has used the information in violation of any legal requirements or in contradiction to the Terms of Use, or for any other reasonable cause, at the Company's discretion.

   2. The Company reserves the right to change, from time to time, the Website’s structure, appearance, content, scope, and the availability of the services and content provided on the Website, without prior notice. The user shall have no claims, lawsuits or demands against the Company, and the Company will not be responsible for any damage caused to the user in connection with such changes.  

 

 Sales Method

1. 1. The Company enables users to purchase various products through the Website as detailed and displayed on the Website ("Order"). However, the Company may, at any time, cease the sale of certain products, add new products, and/or change the range of products available for sale on the Website, all at its sole discretion and without prior notice. The user shall have no claims against the Company due to such changes.  

   2. For each product offered for sale, a "Product Page" is displayed, showing the product offered for sale and its sale price ("Product Page").  

   3. To place an Order for a product, the user must first select the desired product, including the quantity. Then, the user must enter basic details such as name, address, email, phone number, and credit card number ("Order Form") at which point the user becomes the “Transaction Executor" or "Customer." For the order to be processed quickly and without issues, the user must ensure that the details provided are correct, otherwise, the Company cannot guarantee the successful completion of the order. If incorrect details are provided during the ordering process, the Company cannot ensure that the products will reach their destination. If the products are returned to the Company due to incorrect details, the customer will be charged for shipping and handling fees. The user must ensure that all details provided are accurate and up to date.

   4. After executing the transaction, the credit card details will be verified through the payment processor. Once the payment processor confirms the transaction and the customer checks out, a confirmation message will be sent stating that the transaction has been approved. Please note, that the order will only be completed once the Company receives conformation from the credit card company regarding the transaction, pursuant to the existing procedures between them and the Company. A confirmation of the order will be sent to the email address provided by the customer.

   5. The Company is not liable for any type of damage, whether direct or indirect, caused to the customer or anyone on their behalf, if the information entered on the Website is lost, reaches a hostile party and/or is used without authorization.

   6. It should be clarified and emphasized that the confirmation email does not constitute proof of the transaction and does not bind the Company. The Company’s computer data processing records, which maintain computerized records of all such transactions on the Website, will serve as prima facie evidence of them.

   7. The customer will be charged for the cost of the product or service purchased through their credit card, after the transaction is completed.

   8. Knowingly submitting false details or submitting details without authorization may constitute a criminal offense. Legal civil and/or criminal proceedings may be taken against anyone providing false details, including tort claims for damages caused to the Company, due to disruption of the sales processes.

   9. In cases where the transaction is not approved by the credit card company, the customer will receive an appropriate notification. To complete the order and make the purchase, the customer will be required to contact the Company's customer service center by phone. It should be clarified and emphasized that an order and purchase will be considered complete only after the credit card details have been verified and the payment has been confirmed by the customer and the credit card company. In such cases, shipping times will be calculated only from the date the credit card company approves the transaction. Without a final confirmation from the credit card company regarding the order and purchase, the order will be canceled, and the Company will not be obligated in any way to the customer, including keeping the product in stock.

   10. The confirmation of the order and purchase and the Company’s commitment to supply, are contingent upon the product being available in the Company’s warehouse at the time of the requested delivery and/or at the time of the order. It should be emphasized and clarified that there may be situations in which, although a product is listed as available on the Website, it actually is out of stock and unavailable for delivery. In such cases, the order will be canceled, and the customer will have no claims and/or lawsuits against the Company for any type of damage, whether direct or indirect, caused to the customer and/or to a third party, subject to the refund of the amount paid by the customer to the Company as the sole remedy.

   11. Product images on the Website are for illustrative purposes only, in order to simulate the requested product for the user in the closest and best possible manner. Additionally, there may be differences in appearance, shade, size, and such, between the product as displayed on the Website and the actual product. This does not impose any liability whatsoever on us or on our behalf.
       

Shipping Policy  

Please refer to the Shipping Policy published on this Website.  

Transaction Cancellation Policy  

Please refer to the Transaction Cancellation Policy published on this Website.

Customer Service

1. 1. For questions regarding the products displayed on the Website, you can contact the Company’s service representatives via email: info@livelle.com.   

   2. The manufacturer’s or importer’s details will be displayed on the product shipped to you. In cases where such information is not available, you can contact the Company via customer service email.

   3. For further details regarding the Website and its activities, you can contact the Company’s customer service at info@livelle.com. 

   4. Customer service representatives will be happy to assist you with any questions regarding the purchasing process or any other matter to make your shopping experience enjoyable, easy, and fast.

 

Information Provision

1. The user is not obligated to provide any personal information to the Company. Any provision of personal information shall be done solely at the user’s free will. The personal information provided by the user will be stored in the Company’s database. The collection and use of this information will be subject to the Company’s Privacy Policy, which is published on the Website, and will be done in accordance with all applicable law.

2. However, a user who wishes to use the services offered on the Website, may be required to provide their personal information. The Company will be authorized to use the information as provided by the user in accordance with and subject to the Privacy Policy, which is an integral part of the Terms of Use and is available for review at the following link: http://www.livelle.com/privacy. 

 

 

Use of the Website and Information

1. The user is permitted to use the Website and its content for personal purposes only and is not authorized to make any commercial use of them, including for any profit-making purposes. The user agrees not to engage in any transactions with third parties, in exchange for payment or not, regarding the information or any part thereof. It is clarified that no use may be made of the information published on the Website for display on the internet or in any other service, without receiving prior written consent from the Company. The user undertakes not to aggregate information using various software or distribute information displayed on the Website publicly in a commercial manner or in a commercial context or for any other purpose.  

2. The user hereby undertakes to use the Website in good faith, in compliance with all applicable laws, and in accordance with these Terms of Use and the Company’s guidelines. By accessing the Website, the user declares and undertakes to avoid causing any harm to the Company or any third parties through their use of the site. Additionally, the following restrictions apply:

   1. You are permitted to use the Website’s services for lawful purposes only;

   2. You may not copy, reproduce, modify, publish, distribute, market, translate, display publicly, transfer or make available to the public, process, create or make derivative works, sell, rent, or make any commercial use of any part of the content on the Website, including images, graphic files, texts, and computer code, either by yourself or through or with the assistance of a third party, and you may not permit others to do so, by any means or method, whether electronic, computerized, mechanical, optical, photographic, recording, or any other means.  

   3. You may not make any commercial use of data published on the Website, the Website’s database, product lists and their designs and the services appearing or linked on the Website, or third-party content published on the Website.  

   4. You may not operate or enable the operation of any computer application or any other means, including, but not limited to Crawlers, Robot and similar software, for the purpose of searching, scanning, copying, or automatically retrieving content from the Website. In particular, you may not create or use such means to create a compilation, collection or database containing content from the Website.  

   5. You may not display content from the Website in a visible or hidden frame.  

   6. You may not display content from the Website in any way – including via any software, device, accessory, or communication protocol – that alters the design of the Website or omits any content, especially advertisements and commercial content;  

   7. You may not disrupt or violate the rights of any other user of the Website, including the right to privacy and/or collect personal information regarding other users, including through automated means;  

   8. You may not link to the Website from any website containing pornographic content, content that promotes racism or unlawful discrimination, or content that violates the law, or content whose publication is prohibited by law, or content that encourages illegal activities.  

   9. You may not link to any content on the Website, other than the Website’s homepage and may not display, or publish such content in any other way, unless such link is directed to a full webpage on the Website as it is (“AS IS”), so that it can be viewed and used in the same way as it appears on the Website. Within this framework, it is prohibited to link to content from the Website separately from the webpages on which they appear on the Website (for example: it is prohibited to link directly to an image or graphic file on the Website, rather than to the complete page on which they appear). Additionally, the exact URL of the webpage on the Website must appear in its usual designated location in the user interface, for example: in the Status bar of the user’s browser. You may not alter, distort, or conceal this URL, or replace it with any other URL;  

   10. We reserve the right to request that you remove any link as described above at our sole discretion. You agree to immediately delete the link immediately upon our request and you shall have no claims, demands, or lawsuits against us regarding this matter.  

3. The user is responsible for ensuring that the device they use to access the Website meets all technical requirements necessary to access the Website and receive the services offered.

4. The user undertakes to immediately notify the Company of any concerns regarding harm to users or third parties or any actual or expected violations of the provisions of the law or these Terms of Use. The Company will be entitled to take any legal measures available against any user who violates the Terms of Use, including providing the user’s details to third parties, subject to all applicable laws.

5. The Company shall be entitled at any time and without prior notice to update any inaccurate or incorrect information that you provided to it, to restrict or refuse to provide you with access to the Website in upon the occurrence of one or more of the following circumstances:

   1. The user has violated the provisions of these Terms of Use;

   2. The Company cannot verify or authenticate the information provided by the user;

   3. The Company believes that the user’s use of the Website constitutes a financial risk or fraud, or if there is reasonable suspicion for such;

   4. The Company believes that the user’s actions may result in financial loss, payments, or legal liability for the user, the Company, or its customers;

   5. The information provided by the user during their registration was incorrect or false; 

Privacy Policy

Please refer to the Privacy Policy published on this Website for further details.

Intellectual Property

1. 1. All copyrights and intellectual property rights in the Website, the services provided therein, and any content contained therein (including texts, graphics, software, images and photos, videos, tones and trademarks or commercial symbols), are owned solely by the Company, or by third parties, who have authorized the Company to use them. 

   2. The user, may not copy, distribute, publicly display, publicly perform, transmit to the public, modify, process, create derivative works from, sell, or rent any of the aforementioned, either by themselves or in collaboration with a third party, through any means or method, whether electronic, mechanical, optical, photographic or recording, or by any other means or method, without obtaining prior written consent from the Company or the respective rights holders, as applicable and subject to the terms of consent (if granted). This provision also applies to any processing, editing, or translation made by the Company to the content that was submitted or provided by the user to the Website.

 

Liability and Indemnification

1. With respect to products not manufactured by the Company, the sole responsibility for all products on the Website and any information or representations made on the website regarding the nature of the products, including manufacturers' names, product quality, product characteristics, product images, and such, rests with the manufacturers and/or importers and/or authorized distributors of the products, according to the consumer protection laws and regulations and in accordance with the terms of the warranty and service certificates attached to each product/service, if provided.

2. The Company, its representatives, employees, managers, shareholders, and affiliates shall not be liable for any damages, whether direct or indirect, to the user or a third party resulting from the user’s, direct or indirect, use of the Website, its information or the user’s reliance on it. 

3. The user shall have no claims, demands, or lawsuits against the Company or its affiliates for any damage, whether direct or indirect, related to the information and services offered on the Website or through it, including their accuracy, reliability, completeness, timeliness, or frequency of publication. The use and reliance on the information on the Website is at the user’s own discretion and own risk.

4. General professional publications displayed on the Website do not constitute as consultation or professional opinions and do not substitute obtaining a personal professional opinion from a qualified authority regarding the user’s relevant personal circumstances. Without derogating from the foregoing, it is hereby clarified that the Company is not responsible for the accuracy or correctness of the information displayed on the Website.

5. The Company will take all reasonable measures to ensure that information regarding the user is kept confidential, in accordance with the law. However, the Company shall not be liable for the disclosure of details provided by the user in the event of an unlawful breach of the Website’s computing systems.

6. The Company cannot guarantee that the Website will operate continuously, without interruptions, or without errors. At certain times, certain areas, parts, or content on the Website (including specific services), or all of the Website, may be unavailable (whether planned or unplanned) or may modified, removed, or deleted by the Company at its sole discretion, without prior notice. The Company will not be held liable to the user or any third party for any unavailability, modification, removal, or deletion of the Website or any areas, parts, or content on the Website.

7. It is clarified that the above does not exempt the user from responsibility regarding the electronic device used to access the Website, including its security. Furthermore, it is clarified that certain actions performed on the device, such as "hacking" it, may interfere with the user’s ability to use the Website, in addition to the fact that some of these actions may be illegal and prohibited.

8. The user agrees to bear full responsibility for any violation of these Terms of Use and agrees to indemnify the Company for any damage, loss, loss of profit, payment, or expense caused to the Company, including attorney’s fees and legal expenses caused due to the violation of these Terms of Use.

 

Links to Third-Party Websites

1. This Website may contain links to additional websites ("Third-party Websites") which are not operated by the Company and have different privacy policies. It should be clarified that the Company is not responsible for the privacy policies or the security and information protection systems and procedures applied on these Third-party Websites. Additionally, the Company is not responsible for any information collected by these Third-party Websites and/or third parties that are not subject to this Privacy Policy, and the Company does not bear any responsibility and/or commitment in relation to the policies (including privacy policies), practices, actions, or omissions of these Third-party Websites and/or such third parties. Therefore, the user should review and examine the terms of use and privacy policies of Third-party Websites when using or accessing them.

 

Sending Financial Documents

1. We will send financial documents to the email address provided by you at the time of purchase and/or updated in your personal area on the Website. These financial documents may include, among other things, transaction invoices, tax invoices, and receipts. If you do not wish to receive these documents electronically, please contact us via: info@livelle.com.

2. These Terms of Use constitute the full agreement between you and the Company regarding the use of the Website and the ordering of products from it and they supersede any other understanding and/or agreement, whether verbal or written, related to the use of the Website and its content, except for other binding documents available on the Website.
   
   
   

Governing Law and Jurisdiction

The interpretation and enforcement of these Terms of Use and/or any action or dispute arising from them, shall be pursuant to the laws of the State of Israel, and shall be adjudicated, if necessary, exclusively in the competent courts of Tel Aviv-Jaffa.

 Modifications to the Terms of Use

The Company reserves the right to modify the Terms of Use, from time to time, in whole or in part, at its sole discretion. If any significant changes are made to these Terms or any binding documents, a notice will be published on the homepage of the Website before the changes take effect. Continued use of the Website after the changes indicates your acceptance of the new terms. If you do not agree with any of the new terms, you must cease from all further use of the Website. You may review the current Terms of Use at any time by clicking the appropriate link on the Website.